SMS / Text Message Alerts

Last Updated: June 29, 2026

Program name: FlagSentry Device, Account & Sign-In Alerts.

FlagSentry is an automated flagpole controller. Customers who buy a FlagSentry device create an account at flagsentry.com and may choose to receive transactional text (SMS) messages about their own device and account — for example, a device going offline, a motor fault, a half-staff order, or a one-time sign-in approval link. We never send marketing or promotional texts, and consent to texts is never a condition of purchase.

Who receives messages

Only the registered account holder (and any notification contacts they add to their own account) who has explicitly opted in and provided their own mobile number. Messages relate solely to that customer's device(s) and account activity.

How you opt in

Opt-in is web-based and happens inside your FlagSentry account. Both options below are unchecked by default — you must take an affirmative action to turn them on:

Sign in to your account at flagsentry.com and open Account → Profile.
Enter your Cell Phone number.
Check “Enable SMS alerts to cell phone” to receive device & account alerts, and/or check “Require two-factor sign-in” to receive one-time sign-in approval links.
Save your profile. You can turn either option off at any time, or reply STOP to cancel.

The opt-in screen looks like this:

Cell Phone

(555) 123-4567

Enable SMS alerts to cell phone

By checking this box you agree to receive recurring automated alert texts from FlagSentry about your device and account (e.g., device offline, motor fault, low voltage, half-staff orders). Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help. See our Privacy Policy and Terms.

Require two-factor sign-in

By enabling this with a cell number on file, you also agree to receive one-time sign-in approval texts from FlagSentry. Message frequency varies. Message & data rates may apply. Reply STOP to cancel, HELP for help. See our Privacy Policy and Terms.

What we send (sample messages)

FlagSentry sign-in: tap to approve and open your dashboard: https://flagsentry.com/a/XXXX (expires in 10 min). Didn't request this? Ignore it. Reply STOP to opt out.

FlagSentry: Device 'Main Pole' has not been heard from for 30 minutes. Reply STOP to opt out, HELP for help.

FlagSentry: MOTOR STALL on 'Main Pole' — motor stalled during a flag move; service may be required. Reply STOP to opt out.

FlagSentry: National half-staff in effect — your flag has been set to half-staff. Reply STOP to opt out.

Message frequency, rates, and how to stop

Message frequency varies and depends on your device and account activity — messages are sent only when a relevant event occurs (most accounts receive few messages). Message and data rates may apply. You can cancel at any time by replying STOP; we will send a one-time unsubscribe confirmation and send no further messages unless you opt in again. For help, reply HELP or email admin@flagsentry.com. You may also turn either option off in your account settings.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service and message delivery, is permitted. All other use-case categories exclude text-messaging originator opt-in data and consent; this information will not be shared with, or sold to, any third parties.

For full details, see our Privacy Policy (Section 3, SMS / Text Messaging) and our Terms (Section 60, SMS / Text Message Program Terms).

Contact Us

Questions about FlagSentry text messages may be directed to:

Flag Sentry LLC

Email: admin@flagsentry.com
Phone: 352-503-2107
Address: 4645 S Old Floral City Rd, Inverness, FL 34450
Website: flagsentry.com